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The
Health of the Future
The
health-care revolution has jolted the School of Medicine no less
than other institutions across the country. How it adjusts will
help determine the way medical care is delivered in the years to
come.
by
Bruce Fellman
February 1998
By any
measure, the medical sciences at Yale
as taught and practiced at the School of Medicine and its department
of Epidemiology and Public Health, along with the School of Nursing,
play a critical role in the health of the New Haven community, the
state of Connecticut, the nation, and, increasingly, the world.
Perhaps underappreciated, however, is the importance of Yale's medical
enterprise to the well-being of the University.
There is, of course,
the matter of prestige. Whether the rankings are compiled by U.S.
News & World Report or the National Research Council, many of
Yale's health sciences programs are top-rated. Medicine also generates
a significant amount of money: In the fiscal year 1995-96 the
Medical School-through tuition, research grants, patient care, and
other sources-brought in $434 million, or 43.6 percent of the year's
$996-million University budget.
That figure has been
growing, steadily and dependably, since the advent of Medicare in
the 1960s. But recent developments on the health-care front-particularly
the advent of managed care-have created a host of uncertainties
about the future. "There's a revolution out there," says
Stephanie Spangler, Yale's deputy provost for biomedical and health
affairs, herself an obstetrician and gynecologist. "It's a
revolution in which each of us is an active player, often with multiple
roles-as provider, as educator, as payer, as insurer, as policy
maker, and as patient."
In the three years since
the Clinton Administration's plan to control skyrocketing medical
costs collapsed, a concept called managed care has taken hold and
changed every facet of American medicine. As a result, everyone
involved in the University's enormous health professions endeavor
has had to adjust to the rise of the health maintenance organization
and a radically new way of doing business. Those efforts formed
the core of the discussions from October 23 to 25 at the Association
of Yale Alumni's semiannual Assembly, at which more than 250 delegates
and their guests considered the past, present, and future of medicine
at Yale, in the nation, and abroad.
At "Yale and the
Revolution in American Health Care," which was organized by
David Gibson '78, an assistant clinical professor of orthopedics
and rehabilitation at the Medical School, participants heard deans,
doctors, nurses, and public health experts assess the state of health
care. There were demonstration sessions that enabled delegates to
bear witness to a number of technological breakthroughs. (Gibson
and a colleague, Kevin Lynch, also a clinical professor at the Medical
School, took their audience through the procedures they use to replace
a worn-out knee with a metal-and-plastic prosthesis.) There was
also extensive discussion of medical ethics. But the recurrent theme
was the impact of managed care. At the Assembly's Friday banquet,
keynote speaker Benjamin Carson '73, a pediatric neurosurgeon at
the University of Pennsylvania and the newest member of the Yale
Corporation, declared that a considerable amount of good has come
from the managed care concept. "By making us focus on keeping
down costs, managed care organizations have done us a favor,"
he explained. "But that useful role is finished, and we now
have to move on."
Precisely where remains
uncertain, but as far as Yale is concerned the direction will be
determined by David A. Kessler, the controversial former commissioner
of the U.S. Food and Drug Administration who left Washington last
summer to assume the deanship of the Yale School of Medicine. Kessler,
a 46-year-old pediatrician with a bachelor's degree from Amherst,
a law degree from the University of Chicago, a medical degree from
Harvard, and additional training at New York University and Johns
Hopkins, is perhaps best known for his attacks on the tobacco industry.
During his six-year-tenure at the FDA, he also attracted considerable
public attention for his efforts to create better food labels and
to decrease the time it takes to evaluate and approve new drugs.
Since becoming the Medical
School's 15th dean on July 1, Kessler has been studying his new
domain and formulating plans for helping the health sciences deal
with what he admits is a harsh medical climate. Still, as he told
the Assembly audience, there are "great opportunities"
in the managed-care-and-beyond environment. If nothing else, its
very harshness tends to bring into the fold only those students
who see medicine as a calling. "Young people are now entering
medicine for all the right reasons," he said. "They know
about the cutbacks and the uncertainties of the system-they have
their eyes open. But they're here because they know that being a
doctor is a privilege."
As Kessler and his colleagues
on the Assembly panels made clear, figuring out what sort of doctors,
nurses, public health practitioners, and researchers to train-indeed,
determining the shape of the health-care industry in the 21st century-poses
some monumental challenges.
Perhaps the biggest
is financial. Managed care originated as a response to health-care
costs that in the 1980s and early 1990s were climbing at double-digit
percentages, numbers that greatly exceeded the rate of inflation.
The strategy has proven largely successful, and with more than three-quarters
of all Americans who have health insurance currently enrolled in
health maintenance organizations, or HMOs, the rate of growth has,
in fact, been held in check.
In general, this is
welcome news for both the insured and for the companies that provide
insurance. But for the Medical School, its professors, and Yale-New
Haven Hospital (YNHH), with which the School is affiliated, there
is a dark side to this phenomenon.
YNHH is well known for
its advanced treatment facilities and for its "superspecialists,"
all of whom are members of the Yale faculty. In the past, these
doctors have been able to charge a premium for their services, but
any profits did not go into the physicians' pockets, however. Rather,
the surplus was used to fund such activities as research in the
clinical and basic sciences, as well as the training of interns
and resident physicians. The clinical income, which now accounts
for 43.1 percent of the Medical School's revenues (up from 3 percent
in 1960) has also been used to help reimburse area hospitals and
doctors who are frequently called upon to provide care for those
without medical insurance.
However, in a relentless
attack against costs, managed care organizations, propelled in part
by cutbacks in federal Medicare payment allowances, are threatening
to eliminate what is, after all, a kind of institutional benevolence.
Orthopedic surgeon Kevin Lynch, for example, explains that his fees
have been reduced by 30 percent. "The economics are fairly
depressing," he says. "We're becoming the only true nonprofits
in America." That is clearly an exaggeration, but it points
to trouble in the future. "I used to be able to devote 20 percent
of my time to clinical research and training, and that's down to
4 percent," Lynch explained. "The difference is the time
spent fighting with insurers."
Despite such difficulties,
however, pediatrician Joseph Warshaw, the deputy dean for clinical
affairs at the Medical School, noted that the sky hasn't fallen-yet.
"Our clinical revenues are down 5 percent," said Warshaw,
"and it's clear that in the future, there'll be even less money
to support our academic mission."
Another
concern is the availability of funds to support basic research.
In the competition for dollars from the National Institutes of Health,
the National Science Foundation, and other federal agencies, as
well as from private foundations and companies, the various health
sciences schools "have done extremely well," says Carolyn
Slayman, deputy dean for academic and scientific affairs. Currently
ranked fourth among major research universities in federal support,
the Medical School in fiscal 1995-96 brought in nearly $200 million,
which is about 45 percent of its operating budget.
Despite the budget-cutting
climate in Washington, biomedical research has come through relatively
unscathed. "But we don't feel secure," says Slayman, and
with competition increasing for a pool of federal funds that will
not grow much-and may even decline-"we're going to have to
be as resourceful as possible."
One revenue stream that
cannot be called upon to make up any shortfall is tuition, which
only generates 3.8 percent of operating revenues. In fact, Robert
Gifford, associate dean for education and student affairs, worries
that even as managed care puts a squeeze on income, a considerable
amount of additional money is going to have to be found for financial
aid and infrastructure improvements. "It costs around $40,000
a year to go to medical school here, and we've always been able
to attract the very best students in the world," says Gifford,
who explains he was "so energized" by Kessler's arrival
that the associate dean put off retirement. "But if we don't
increase our financial aid package-something that schools like Penn,
Harvard, Johns Hopkins, and Duke have already done-we'll be losing
students. That threatens the very soul of the school."
To remain competitive,
Gifford argues that Yale will also have to put more money into facilities.
"We could use a new student center, and the dorms and teaching
laboratories are in serious need of renovation," he says.
There are also the internal
challenges that have come from the health-care profession's need
to re-examine, and even reinvent, its role. "Never in the 50
years since I graduated from medical school have I seen such turmoil,"
says Howard Spiro, a professor of internal medicine who chaired
an Assembly panel discussion on the ethics of managed health care.
"Doctors have become double agents, and the therapeutic alliance
between doctor and patient has been disrupted."
In the past, says Spiro,
a physician determined what treatment was in a patient's best interests
and proceeded accordingly. But now, with many doctors dependent
on HMOs, a physician may have to weigh the financial health of the
managed care organization alongside the well-being of the patient.
"Care is being allocated by algorithm and protocol, and there's
no time to listen to the people we treat," notes Spiro disapprovingly.
"Old doctors like me feel that medical care is not just another
commodity."
Out of this turmoil
must come a new, and as yet undefined, kind of alliance, and Yale
appears to be especially well placed to play a leadership role in
developing the health-care system of the future. For example, to
increase efficiency in the delivery of care, and to free doctors
from the business side of medicine, the School is launching a not-for-profit,
group practice corporation to deal with HMOs. A more aggressive
technology transfer program, coordinated through the University's
Office of Cooperative Research, is under way to translate discoveries
in basic science into useful drugs, medical devices, and therapies.
(The effort bore fruit recently when the Scirex Corporation, a Pennsylvania-based
drug development services company, established a laboratory at the
Medical School to work with investigators in the psychiatry department.)
In addition, there are plans to create a new clinical sciences building,
renovate existing facilities, and increase the endowment, which,
according to recent figures, generates 2.8 percent of the Medical
School's income. (The extra money, say officials, could be used
for student financial aid.)
Ironically, however,
the medicine of the future need not look far afield for a new identity.
"One of the best things to come out of managed care is its
emphasis on wellness," says Gerard N. Burrow '58MD, who was
Kessler's predecessor as dean and is now a special adviser to President
Levin on health affairs. Burrow notes that Yale's schools of public
health and of nursing are two places where the emphasis has long
been on wellness, as well as on the team concept of medical care
and on interdisciplinary education. "We're entering a glory
period," Michael Merson, dean of the Department of Epidemiology
and Public Health, told an Assembly panel discussion. "Our
focus is on populations, on the health of all of the people all
of the time. Managed-care organizations are grabbing our graduates."
A good part of why Merson's
discipline is on the rise in the managed care era lies in the simple
fact that it is far cheaper to prevent diseases than to cure them.
And yet, despite a record number of applicants, a rosy jobs picture,
and a $10.8-million federal grant to establish the Center for Interdisciplinary
Research on AIDS, the dean is not about to become complacent. "Prevention
is invisible-there are no candlelight marches for diseases we no
longer have," says Merson. "As a nation, we can get into
trouble if we neglect our public health infrastructure."
Nurses also can play
a critical role in the prevention wars, says Judith B. Krauss '70MSN,
the outgoing dean of the School of Nursing. (Krauss will return
to teaching on July 1; her replacement is Catherine Lynch Gillis,
who chairs the family health-care nursing department at the University
of California at San Francisco.) "Nurses are extraordinary
health educators," says Krauss, "and the current switch
from hospital-based care to community-based care has provided us
with an enormous opportunity."
Yale specializes in
training the "advanced practice nurse," a graduate school-educated
practitioner capable of both delivering care, often in lieu of a
doctor, and coordinating treatment that may involve many different
specialists working over long periods of time. Employment opportunities
for registered nurses are, in this market, shrinking, but advanced
practice nurses are in demand as, says Krauss, "we turn our
attention to care reform, not just cost reform. Our graduates have
learned to manage the care environment, and they're skilled in such
things as the safe and wise use of technology and in dealing with
chronic diseases. So we can be a different kind of quarterback-but
not a physician substitute-and we can serve as a bridge between
public health and medicine."
While the health-care
system of the future will certainly involve more teamwork among
the various disciplines represented at Yale than has been evident
in the past, predicting the precise shape of this alliance remains
a challenge. "We're working hard to define what good care is,"
says Dean Kessler. "Clearly, we can't continue to practice
medicine the old way, so it's our job to train students to tackle
change-and to change the world."
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